Privacy Policy

• When you join Ingfah: your name and email address, and whether you would like to hear from us.
• When you place an order: your name, email address, delivery address, an optional phone number, and what you ordered.
• When you sign up for our letter or a waiting list: your email address, and your name if you give it.
• When you register a numbered piece: your name and email address, kept against that piece’s number.
• When you use the Fitting Room: the photograph you choose, which piece and setting you picked, and a scrambled form of your internet address that we use to count daily previews. We cannot turn it back into your address.

We do not take card details on the store or in the app. After you order, our team emails you a secure payment link.

To create a preview, your photograph is sent to our server and on to OpenAI, the provider that produces the image. We do not keep your photograph or the finished preview: once the preview has been returned to you, we hold neither. OpenAI may keep what it receives in its abuse-monitoring logs for up to 30 days, and images flagged by its safety screening may be kept for review.

The app asks for your agreement before your first preview. It asks to use the camera only if you choose to take a selfie, and it does not ask for access to your photo library to choose a picture. Saving a preview puts it on your own device.

Your shopping bag, the pieces you have saved, and whether you have joined are kept on your own phone or browser so they are there when you come back. The store does not use advertising or analytics cookies.

• To prepare, send and support your order, and to write to you about it.
• To send the welcome email when you join, and our letter if you have asked for it.
• To tell you when something you are waiting for arrives.
• To keep the register of numbered pieces.
• To limit how many Fitting Room previews can be made each day.

Only the companies that help us run the store, and only what each needs:

• OpenAI: your Fitting Room photograph, to create the preview.
• Resend: your name and email address, to deliver our emails.
• Vercel, Neon and Cloudflare: hosting for the store, its database and its images.
• Delivery carriers: your name, address and phone number, to deliver your order.

We may also share details where the law requires it.

We keep order records for as long as we need them for our accounts and to help with returns or questions. We keep your membership, letter and waiting-list details until you ask us to remove them. Fitting Room photographs are not kept at all.

You can ask to see, correct or delete the details we hold about you at any time by writing to privacy@ingfahhandmade.com from the email address you used with us. We will remove your membership, saved details and mailing-list entries, and keep only the order records we are required to hold. You can stop our letter at any time by writing to the same address.

Removing the app, or clearing your browser’s data for the store, deletes what is kept on your device.

The store and the app are for adults. We do not knowingly collect details from children.

If we change this policy we will post the new version here and update the date at the top.